• Our vision

    Why we care about customers

    Growing the business

    You are wondering how to increase your notoriety? How to convince more prospects? How to grow your market share and business? How to make sure your business will still exist within 10 years?

    Developping a sparkling customer experience

    We tend to forget that the number 1 asset of a company are customers; whether they are external or internal like employees or shareholders.

    The best way to success is to listen to customers, day after day.

  • What We Do

    We help you to increase your notoriety, have more customers and make sure your customers are happy

    Build strong strategy for growth

    Strategy. 360 Marketing.

    • Defining, renewing or improving a compelling value proposition to your customers and stakeholders
    • Building products and services customers want
    • Aligning strategy and marketing plan

    Communicate efficiently

    Identity. Press relations. Events. Digital Marketing. Print.

    • Build and increase your notoriety
    • Position CEO and general managers as thought leaders
    • Develop your relations with public organisations, journalists and bloggers

    Advise and accompany

    Coaching. Advises. Customers enchantement

    • Accompany your business in the journey for growth 
    • Go for customers' enchantement 
    • Coordinate marketing and communication projects
  • Who we work with

    BNP Paribas Fortis

    Brussels Beer Project

    Bruxelles Pionnières

    Centre des Entreprises en Difficulté (BECI)

    Entrepreneurs Weekend

    ICHEC-Formations continues

    Microsoft Innovation Center

    Nestlé Waters

    Union Wallonne des Entreprises

  • Who we are

    We cherish authencity, trust, open-communication, fun and happiness

    Aurélie Couvreur

    Ideas Shaker

    I love shaking common sense and creativity

    to go the extra-mile.

    Digital marketeer. Startup coach. Lean coach. Foodie

    Linked In 

    Muriel Ebrahime

    Muriel Ebrahime

    Creative Studio Magician


    Designer. Blogger. Foodie.

    Muriel Ebrahime

    Cathy Testelmans

    Office fairy

    Traveler. Organiser.

  • Contact Us

    A challenge? An idea? Do not hesitate to contact us

  • Wondering what's Serendipity?

    A "happy accident" of finding something good or useful without looking for it. It refers to an aptitude for making desirable discoveries by accident, the faculty of creating a favorable context for innovation.